Mix and Match

Shipping policy

Shipping Policy

At our store, we are committed to delivering your orders quickly, safely, and reliably across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–7 business days

Please note that delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

  • For other orders, shipping charges (if applicable) will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or email so you can monitor your shipment.

Delivery Attempts

Our courier partners will make delivery attempts to your provided address. If the delivery is unsuccessful due to an incorrect address or the customer being unavailable, additional delivery charges may apply.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan. Please ensure someone is available to receive and pay for the order at the time of delivery.

Delayed or Lost Shipments

If your order has not arrived within the expected delivery timeframe, please contact our customer support team. We will work with the courier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.